SMS Terms & Conditions

Last updated: 14 August 2026

Program description

Dura Dental operates a text messaging program for customers who ask to hear from us by text. When you opt in, we may send you appointment reminders and confirmations, scheduling changes, and follow-ups about your care.

How you opt in

You join the program by checking the SMS consent box on a form on this website and providing your mobile number, or by texting us first. Consent is never assumed from you simply providing a phone number, and consent to receive text messages is not a condition of purchase or of receiving any service from us.

Message frequency

Message frequency varies. You will generally only receive messages that relate to a request you made or to work we are actively doing for you — we do not send recurring marketing blasts.

Message and data rates

Message and data rates may apply. Those charges come from your mobile carrier under your own plan, not from us.

How to opt out

You can stop messages at any time by replying STOP to any message you receive from us. You will get one final message confirming you have been unsubscribed. Replying UNSUBSCRIBE, CANCEL, END or QUIT works the same way, and we honour any other reasonable request to stop.

How to get help

Reply HELP to any message, or contact us using the details on this site.

Carriers

Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier's network and on factors outside our control.

Your privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or trade your mobile number. Sharing with the service providers that help us deliver these messages is limited to what is required to send them.

Contact

Dura Dental LLC, operating as Dura Dental